facilitation – Page 6 – Reimagine. Strategy.

January 18, 2021May 3, 2022

When Inclusive Isn’t Safe

One of the key skills of a facilitator is ensuring all voices are heard. It’s something we keep in mind in every meeting and in the overall design of projects. Within the core competencies of the International Association of Facilitators, we pledge to promote inclusiveness by encouraging “positive regard for the experience and perception of all participants.” In the IAF Statement of Values and Code of Ethics, members “strive to engender an environment of respect and safety where all participants trust that they can speak freely.” Hearing from everyone in the room is part of most facilitators’ DNA.

Can you already hear echoes of the contradiction I’m struggling with? Continue reading “When Inclusive Isn’t Safe”

November 23, 2020May 3, 2022

Set the Tone

I’m going to break one of my cardinal rules of facilitation right off the top: don’t remind a group of all they’ve lost. Avoid any variant of, “If we were meeting in person, we would…” or “If only we were together, we’d be able to…” Instead, leverage what you do have and can do. It keeps the energy positive and allows our attention to move to a more generative place.

But let me just say: don’t you miss variety in our venues? Continue reading “Set the Tone”

November 2, 2020May 3, 2022

Disrupting our Defaults

Default settings exist so that we don’t have to make conscious decisions about too many things over and over again. They move choices onto autopilot for us. That’s a very useful thing, as our brains can hold far more in our unconscious zones than in our conscious ones. Making too many decisions is exhausting. (If you’re curious how Obama handled decision fatigue during his presidency, have a look here.) Continue reading “Disrupting our Defaults”

September 28, 2020May 3, 2022

Casual Contact

Now that most of us who can switch to online work have done so, some of the implications of this new mostly-digital life are becoming clearer. Two that I’m noticing are feeling particularly insidious, and I’d love to hear how you’re tackling them:

1. 1. The extinction of spontaneous conversations. Whether it’s touching base over your cubicle wall or bumping into people on the sidewalk or catching up with a colleague in a hallway after a meeting, our opportunities for unscheduled chats have dwindled. Who would have thought we’d miss small talk! There are so many social touchpoints that don’t warrant an appointment but add to the richness of our days. This is not only a social loss, but also a hit to our “reconnaissance capacity” at work because we have less of a sense of what’s happening on the street.
  2. Medium-priority social gatherings in peril. As the weather gets colder and daylight hours shorter, our evening gatherings outdoors feel increasingly precious and precarious. In contexts where distanced socializing is difficult, I hear people saying, “We could meet on Zoom, but do you mind if we don’t?” Even though we have figured out how to translate our social or volunteer commitments to digital ones, spending our work days online means that we don’t necessarily want to do the same in our evenings. Extending our screen time does not feel like a win, and our formal and informal community building can suffer as a result.
Continue reading “Casual Contact”

August 17, 2020May 3, 2022

Environmental Protection

One of the things I miss most in my facilitation practice during COVID-19 is the ability to vary our venues. Where we hold a meeting affects what happens in that meeting, and working from home has limited our options. Switching our virtual background or moving from our dining room to our family room are poor substitutes.

Place matters, in so many ways. Continue reading “Environmental Protection”