It’s widely known in sales that people make purchasing decisions primarily emotionally, then justify them rationally after the fact. Jonathan Haidt highlights this pattern using his metaphor of a [small, weak] rational rider atop a [large, strong] intuitive elephant. The rider might like to think she’s in charge, but really…
Continue reading “Hybrid Isn’t Tactical”Well-Equipped Decision Makers
One of the phrases I often hear during strategic planning sessions is the need for “evidence-based decision making.” This reference comes up across many sectors, along with the occasional musing about what is considered “evidence” at all.
As I’ve been working with various Boards of Directors at the environmental scanning stage of strategic planning recently, I’ve been thinking about what they need to be well-equipped to make the decisions facing them.
Continue reading “Well-Equipped Decision Makers”Happy Not-New-Enough Year!
I’ve recently enjoyed Katy Milkman’s new book How to Change and her podcast, Choiceology. In the book, she talks about the motivating power of a fresh start. If you begin a new habit on a random Thursday, it has less sticking power than beginning on “the first day of Fall.” Although many New Year’s resolutions fizzle out, it’s a powerful reframe to remember that at least 20% of them stick — a far higher number than initiating and sustaining new behaviour mid-year.
Continue reading “Happy Not-New-Enough Year!”What Rusty Looks Like
I facilitated two in-person workshops last week, for the first time in almost a year.
I’m still processing the experiences, but as we all navigate this next season of pandemic life, hybrid work and re-learning how to “people,” I thought I’d capture some initial impressions here: Continue reading “What Rusty Looks Like”
Fast and Far
You’ve likely heard the African proverb: “If you want to go fast, go alone. If you want to go far, go together.”
It’s always rubbed me the wrong way. Can we not go both fast and far together?
As a professional facilitator, I’m confident that well-structured group conversations can help people use their time more effectively and make wiser decisions faster. But this idea of going faster together resonates more deeply than that, especially right now. Continue reading “Fast and Far”