I’ve spoken to several Executive Directors over the past couple of months who’ve started their stories with, “I’m so glad we….” They finished their sentence in various ways, ranging from “…were clear on our priorities” to “…invested in culture-building” to “…had the right people around the leadership table” to “…trusted each other.”
A few others have had the opposite story to tell, that began, “I wish we…” For them, the ending has often been some variation of “…figured out remote work well before now” or “…made those changes we talked about but never got around to.” I suspect there are likely other endings they are reluctant to admit out loud.