Learn how to stay on track when you’re off script.
If you’ve ever planned a meeting that’s gone way differently than you anticipated, and you wish you’d handled it better, this book is for you.
Traditional facilitation training focuses on tools, techniques and templates. Yet more often than not, the facilitation plan we’ve carefully designed gets thrown out the window when we walk in the room. Drawing on more than 20 years of practical facilitation experience across a range of sectors and context, this practical coaching guide will help you prepare for the unexpected and cope well when it happens – which is all the time.